Terms & Conditions

Effective Date: September 10, 2026

Welcome to Asian World Express.

These Terms & Conditions govern your use of the Asian World Express website, https://www.asianworldexpress.com/, and your interaction with our services.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use the website or our services.

1. About Asian World Express

Trade Name: Asian World Express
Legal Name: Thalappilly Ajith
Business Type: Proprietorship
GSTIN: 32AIEPA7443F1ZS
Registered Business Address: Building No. 55/413, 4th Cross Road, Opp. DDRC, Panampilly Nagar, Kochi, Ernakulam, Kerala – 682036, India.

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Provide false, misleading, or inaccurate information
Attempt to gain unauthorized access to the website or its systems
Interfere with the operation or security of the website
Copy, reproduce, modify, distribute, or exploit website content without permission
Use the website in a way that may damage, disable, or impair its functionality

3. Travel Services

Asian World Express may provide or facilitate travel-related services, enquiries, bookings, reservations, tickets, accommodation, transportation, visa-related assistance, or other travel services as applicable.

Availability of services may depend on third-party providers, destinations, dates, capacity, government regulations, and other factors outside our control.

A request or enquiry submitted through the website does not automatically constitute a confirmed booking unless confirmation has been provided by Asian World Express or the relevant service provider.

4. Booking and Confirmation

Customers are responsible for providing accurate information when making an enquiry or booking.

This may include:

Full name
Contact information
Travel dates
Passenger details
Passport or identification information where required
Destination information
Other information necessary to arrange the requested service

Asian World Express is not responsible for problems caused by incorrect, incomplete, or outdated information supplied by the customer.

Bookings are considered confirmed only after the applicable confirmation requirements, documentation, and payment conditions have been completed.

5. Prices and Payments

Prices displayed or communicated by Asian World Express may be subject to change until a booking is confirmed.

Travel prices may vary based on availability, supplier pricing, taxes, exchange rates, government charges, seasonal demand, and other applicable fees.

Where applicable, customers must make payments according to the payment terms communicated at the time of booking.

Additional charges may apply for changes, cancellations, amendments, taxes, supplier fees, or other services.

6. Cancellation and Refunds

Cancellation and refund conditions may vary depending on the service booked and the applicable airline, hotel, tour operator, transportation provider, visa service provider, or other third-party supplier.

Any cancellation request should be made through Asian World Express using the available contact channels.

Refunds, where applicable, will be subject to the terms and conditions of the relevant service provider and any applicable cancellation charges.

Asian World Express cannot guarantee a refund where the relevant third-party supplier's rules do not permit one.

7. Changes to Bookings

Requests to change travel dates, passenger information, destinations, accommodation, transportation, or other booking details may be subject to availability and additional charges.

Any applicable supplier fees, fare differences, taxes, administrative charges, or other costs may be payable by the customer.

8. Travel Documents and Customer Responsibility

Customers are responsible for ensuring that they possess valid travel documents required for their journey.

Depending on the destination and service, this may include:

Valid passport
Visa
Travel permits
Identification documents
Health or vaccination documentation where required
Other documents required by the relevant authorities

Asian World Express may provide assistance with travel documentation where such a service is offered, but the final responsibility for obtaining and maintaining valid travel documents remains with the traveller.

9. Visa Assistance

Where visa assistance is provided, Asian World Express may assist customers with the application process and documentation requirements.

However, visa approval is solely determined by the relevant embassy, consulate, immigration authority, or government department.

Asian World Express does not guarantee visa approval or a particular processing time.

Visa fees, government charges, service fees, and other applicable charges may be non-refundable.

10. Third-Party Service Providers

Asian World Express may work with third-party service providers such as airlines, hotels, transportation companies, tour operators, visa service providers, payment gateways, insurance providers, and other travel partners.

The services provided by such third parties may be subject to their own terms, conditions, cancellation policies, and limitations.

Asian World Express is not responsible for circumstances that are solely caused by a third-party provider, including delays, cancellations, service interruptions, changes in schedules, overbooking, or other operational issues.

Where appropriate, we will assist customers in communicating with the relevant service provider.

11. Travel Delays, Cancellations and Force Majeure

Asian World Express shall not be responsible for delays, cancellations, losses, or interruptions caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, pandemics, government restrictions, strikes, civil disturbances, war, political events, technical failures, airline or transportation disruptions, or other force majeure events.

Customers should follow instructions and policies issued by the relevant airline, hotel, transportation provider, government authority, or other service provider.

12. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, information such as prices, availability, schedules, offers, destinations, services, and other details may change without prior notice.

Website content is provided for general informational purposes and should not be treated as a guarantee of availability or a final quotation unless specifically confirmed by Asian World Express.

13. Intellectual Property

All content available on this website, including text, graphics, images, logos, designs, layouts, and other materials, is owned by or licensed to Asian World Express unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, transmit, or commercially exploit website content without prior written permission.

14. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience or informational purposes. Asian World Express does not control or guarantee the content, availability, security, or accuracy of third-party websites.

Use of third-party websites is subject to their respective terms and policies.

15. Limitation of Liability

To the extent permitted by applicable law, Asian World Express shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or services.

This includes losses resulting from third-party service disruptions, travel delays, cancellations, changes in schedules, visa refusals, weather conditions, government restrictions, or other circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

16. Indemnification

You agree to indemnify and hold Asian World Express, its proprietor, employees, representatives, and service partners harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

Your misuse of the website
Your violation of these Terms & Conditions
Information supplied by you that is false or inaccurate
Your violation of applicable laws or regulations
Your violation of the rights of another person or organization

17. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and process personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Changes to These Terms

Asian World Express reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective when the revised terms are published on this website.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts having jurisdiction over Kochi, Kerala.

20. Contact Us

For questions regarding these Terms & Conditions, bookings, services, or other matters, please contact:

Asian World Express
Legal Name: Thalappilly Ajith
Address: Building No. 55/413, 4th Cross Road, Opp. DDRC, Panampilly Nagar, Kochi, Ernakulam, Kerala – 682036, India.
Website: https://www.asianworldexpress.com/

Last Updated: September 10, 2026